Printer Support

HP DeskJet 2755e Not Printing Properly, How to fix?

The HP DeskJet 2755e is a compact and affordable home printer ideal for everyday printing needs. However, like any gadget, it can sometimes encounter issues that prevent it from printing properly. In this guide, we will walk you through the most common reasons why your HP DeskJet 2755e is not printing correctly and provide step-by-step solutions to get it working again. Check for How to fix HP DeskJet 2755e Not Printing.

Check Printer Connections

The first thing to check when your HP DeskJet 2755e is not printing is the physical connections between the printer, computer, and power source.

Make sure the printer is plugged into a working electrical outlet and that the power cable is securely inserted into the back of the machine. Also verify that the USB or wireless connection between the printer and computer is properly connected at both ends. Disconnect and reconnect all cables to ensure a tight fit.

If printing wirelessly, check if the WiFi light is on steady on the printer. If not, access the wireless settings on the printer through its control panel to reconnect it to your home WiFi network.

Finally, try connecting the printer with a new USB cable that you know works properly, in case the issue lies with a faulty cable.

Check Ink Levels

Inadequate ink, especially in one or more cartridges, is a very common reason for print issues on an HP DeskJet 2755e. Open the access door to view the ink cartridges and check if any are low or empty.

If so, replace them with new HP-branded cartridges that are compatible with your printer model. Be careful to match the cartridge type and number when buying replacements. If all cartridges still have sufficient levels of ink, proceed to the next troubleshooting step.

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Run Printer Maintenance Tools

Your HP DeskJet 2755e has built-in maintenance utilities that can help identify and resolve common printing problems.

First, access the printer settings from your computer and run an ink cartridge alignment to recalibrate the nozzles. Then print a test page to check basic functionality.

Additionally, run a printhead cleaning from the printer’s control panel menu to unclog any blocked nozzles. Repeat this process 2-3 times if the first cleaning attempt is not successful.

You can also check the estimated life remaining for key printer components like the printhead and make replacements if required.

Update Printer Software and Drivers

Outdated printer software and drivers are a widespread culprit behind printing errors.

On your computer, open the HP printer software and check for updates. Install any pending updates and then try printing again.

Also go to the manufacturer’s website and update your printer firmware from there if needed. Refer to your model’s user guide for instructions on this.

Verify Print Settings

Sometimes the printing malfunction may not lie with the printer itself but rather with incorrect print job settings from the computer.

Open the document you are trying to print and access the print properties box. Ensure paper size, print quality, page orientation and other variables are correctly configured based on your requirements.

Additionally, check if the printer is set as the default on your computer or if you have accidentally sent the print job to another connected printer.

Also disable any active print spoolers and clear older stalled jobs from the queue through your computer’s settings.

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Reset default print configurations if necessary and check if the issue is resolved.

Run Printer Diagnostics Test

Your HP printer will have built-in diagnostics tools to detect potential hardware or mechanical faults.

Access the printer settings from your computer and run a full diagnostic test. The printer will run a self-check on components like the printhead, ink sensors, alignment and feed system.

It will provide a test report on any failures detected, which you can then investigate further. For instance, an issue with the printer alignment sensor can cause distorted or blurred prints.

Factory Reset The Printer

If all above attempts do not resolve the printing problems on your HP DeskJet 2755e, try restoring factory settings as a last resort.

Caution – This will erase all customized configurations on your printer.

To factory reset, access the printer’s control menu from the buttons on the machine and select the option to restore defaults. You can also reset your printer from the HP printer software on your Windows or Mac computer if preferred.

Following the restoration, set up your HP DeskJet 2755e again from scratch and install the latest drivers and firmware updates.

Test print a few pages to check if the issues persist. If they do, your last option may be to contact HP Support for service or replacement.

Preventative Maintenance

To ensure your HP DeskJet 2755e continues to print perfectly in the long run, be sure to perform periodic maintenance.

Keep it protected from dust and debris which can clog the printhead. Clean the exterior with a soft damp cloth only to remove stains.

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Replace ink cartridges when low. Allow the printer to run clean cycles every few weeks to maintain good print quality. Check for firmware and software updates regularly as well.


With a methodical troubleshooting approach, you can easily get your HP DeskJet 2755e printing properly again in minutes. Ensure all connections are secure, ink levels sufficient, printer software updated, and settings correctly configured. Run cleaning cycles and diagnostic tests to detect issues. If problems persist, reset to factory defaults or contact HP Support as a last resort. Practicing regular maintenance will additionally help avoid printing issues in the future.

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