Error Fix, Tax Software

Top 5 Ways to Resolve TurboTax Error 42015

With TurboTax in place, filing your federal and state taxes is no longer a cumbersome task. As it allows you to file your taxes irrespective of the location you are in, you can always ensure that the returns are submitted on time and also from the comfort of your home. However, you might encounter the TurboTax error 42015 while using the software program on your device in some cases. This usually restricts you from accessing any of the TurboTax features and impacts the performance of your computer system. While this error could be frustrating, you can follow some simple troubleshooting steps to resolve it and ensure continued services. Read on to explore what leads to the TurboTax error code 42015 and how you can fix it both effectively and quickly.

What Is TurboTax Error 42015?

The error 42015 TurboTax is also referred to as Runtime Error 42015 as it occurs when TurboTax crashes whilst it’s running. Whenever this occurs, a notification pops up on your computer screen stating the message. In most cases, the TurboTax error code 42015 occurs due to incorrect system file configuration and the presence of viruses or malware in the system. Besides, it affects the system functionality and reduces the user experience by creating several malfunctions in the system.

Causes of TurboTax Error 42015

One of the primary reasons for the occurrence of the error 42015 is the simultaneous operation of some incompatible programs on your system. It also occurs due to a lack of hard disk space on your computer. Besides, a corrupt or outdated graphics driver or virus infection could lead to the TurboTax error code 42015. To sum up, here’s the list of reasons that lead to the occurrence of the 42015 TurboTax error:

  • Incomplete or improper installation of the TurboTax software
  • Incorrect setup of the program and corrupt download of TurboTax
  • Presence of virus or malware on your computer
  • Corrupt or outdated graphics driver
  • Unsuccessful deletion of application or hardware from your computer
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What Are The Symptoms of TurboTax Error 42015?

Before you start troubleshooting the 42015 TurboTax error, it is recommended that you identify the reasons and symptoms of the issue. Here’s the list of symptoms when you will encounter the error on your system:

  • A sudden crash of the active program in your system
  • A deteriorated performance of your computer system
  • Display of multiple 42015 error  messages on the screen
  • Unexpected freezing of your system at regular intervals
  • The mouse and keyboard may stop responding totally

Tips and Tricks To Resolve The TurboTax Error Code 42015

While there are numerous troubleshooting methods to fix the TurboTax 42015 error, the below-mentioned are the ones that effectively deals with it:

1st Method: Close the conflicting programs on your computer

  1. Press the Ctrl+Shift+Esc keys together to open the Task Manager.
  2. You will see the list of programs currently running on your system.
  3. Click on the Processes tab and stop those programs one by one by selecting each of them and clicking on the “End Task” option at the bottom of the page.
  4. Check if the error notification of TurboTax reoccurs.
  5. Install TurboTax again on your computer.

2nd Method: Use the Control Panel to update or reinstall the conflicting programs

  1. If you are using Windows 7 OS, click on the Start button, go to the Control Panel, and uninstall a program.
  2. For Windows 8, go to Start, scroll down to locate More Settings, and click on Control Panel > Uninstall a program.
  3. Once you remove the conflicting program from your computer, check if the TurboTax error is resolved.
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3rd Method: Install the Runtime Libraries again

The TurboTax error 42015 or the TurboTax error 65535 often occurs due to an improper installation of the update, MS Visual C++ package. In such cases, you need to uninstall the current package and install a fresh one. Here’s how you can do this:

  1. Open Control Panel on your computer and click on Programs and Features.
  2. Select Microsoft Visual C++ Redistributable package and click on Uninstall at the top of the list.
  3. Once the uninstallation process completes, reboot your system.
  4. Visit the official site of Microsoft and download the latest redistributable package.
  5. Open the downloaded file and follow the on-screen instructions to install the package on your computer.

4th Method: Disable any Proxy Server in use

Disabling the Proxy Server is one of the effective solutions towards fixing the TurboTax error code 42015. While its usage is beneficial at times; however, issues occur when multiple programs cannot work simultaneously, especially when the internet connection is using a proxy or a VPN.

  1. Launch Internet Explorer on your computer.
  2. Open Internet Options by clicking on the gear icon at the top-right corner of your screen.
  3. In the Connections tab, click on LAN Settings.
  4. Uncheck the box next to the “Use a proxy server for your LAN” option.
  5. Click on Save for the changes to take effect.

5th Method: Reinstall your Graphics Driver

As we’ve discussed that the error 42015 of TurboTax often occurs due to a corrupted graphics driver, reinstalling it can resolve the issue. Here’s how you can do it:

  1. Right-click on the “My Computer” icon and select Manage.
  2. On the left-hand panel, choose Device Manager.
  3. Locate the graphics driver of your computer.
  4. Right-click on the graphics card driver and click on uninstall, and reboot your computer.
  5. Download the latest version of the graphics driver and install it following the on-screen instructions.
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With the many benefits of TurboTax, you might encounter the 42015 error sometimes. Ranging from slow performance of your computer system to sudden crash of the running applications, the symptoms are many. Follow the various troubleshooting methods listed here the exact way and ensure the smooth functioning of the software that allows you to file your taxes from the comfort of your home.

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